Privacy Policy

Introduction

Obesity UK (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or participate in our activities. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, postal address, date of birth, and other contact details.
Health Information: Details related to your health status, weight management journey, and any relevant medical information you choose to share with us.
Payment Information: Credit/debit card details or other payment information if you make a donation or pay for services.
Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
Communication Data: Records of any correspondence with us, including emails, messages, and calls.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services, including weight management support and educational resources.
Process donations, memberships, and payments.
Communicate with you regarding our services, updates, events, and opportunities to get involved.
Maintain and enhance the security of our website and services.
Fulfill our legal obligations and enforce our terms and conditions.
Conduct research and analysis to better understand the needs of our community and improve our offerings.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or providing services to you, such as payment processors and IT support.
Healthcare Partners: With your consent, we may share relevant health information with healthcare providers or organisations to facilitate your access to weight management services.
Legal Obligations: We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Rectification: Request corrections to any inaccurate or incomplete information.
Erasure: Request the deletion of your personal information, subject to certain legal obligations.
Restriction: Request the restriction of processing your personal information under certain circumstances.
Objection: Object to the processing of your personal information for specific purposes.
Data Portability: Request the transfer of your personal information to another organisation or directly to you.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Obesity UK

Email: hello@obesityuk.org.uk

This policy is effective as of September 2024